The First Ten Minutes of a Roadside Breakdown: A Calm, Step-by-Step Plan

Nobody plans to break down. When the warning light comes on or the engine cuts out, it is easy to panic. Having a simple plan, and a kit that supports it, keeps you and your passengers safe while you wait for help.
1. Get out of the traffic lane
As soon as you notice a problem, signal and move as far to the right as you safely can: the shoulder, an exit ramp or a parking lot. Avoid stopping on a bend or just over a hill, where other drivers cannot see you in time. Turn the wheels away from the road and apply the parking brake.
2. Make yourself visible
Switch on your hazard lights right away. At night or in poor weather, keep your parking lights on too. If it is safe to step out, a reflective vest makes you much easier to see.
3. Decide whether to stay in the car
On a busy highway, the safest place is often inside the car with your seat belt fastened, especially if the shoulder is narrow. If you need to get out, use the door away from traffic and move behind a barrier or well away from the road if you can.
4. Place warning triangles, only if it is safe
Reflective triangles give approaching drivers early warning. Walk facing traffic and set them well behind your car, spaced out so the furthest is a few hundred feet back on a fast road. Never put yourself at risk to do this.
5. Call for help
- In danger, injured or blocking traffic? Call 911.
- Otherwise, call your roadside assistance provider, insurer or a local tow service.
- Share your location using mile markers, exit numbers, landmarks or your phone's map pin.
6. Use your kit while you wait
- Phone charger or power bank to keep your phone alive for updates from the tow truck.
- Flashlight for checking the car, reading the manual or signaling.
- Jumper cables or a jump starter, if a flat battery is the problem and you are confident using them.
- Tire inflator for a slow leak that just needs topping up to reach a service station.
- Blanket, water and snacks if the wait is long or the weather is cold.
After you are back on the road
Replace anything you used from your kit, recharge the power bank and jump starter, and make a note of what you wished you had. A ready-made roadside kit is a simple way to cover the basics in one bag.
This article is general guidance. Always follow local laws and the advice of emergency services.
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